"Customised solutions, easily managed by the company administrator"
Research conducted around the world continues to highlight the problems relating to the misuse of the internet during work hours. The risk is not confined to loss of productivity and the associated costs. There is also the risk of downloading harmful or inappropriate content, how that information is shared within the workplace and externally and the impact on other employees. Organisations have a duty of care and a social responsibility in regards to this issue.
Loss of Productivity – Whilst it is accepted that the use of the Internet is a necessary part of the working day for the many employees, visiting non work related content should be restricted to the employees own time. This will increase productivity, provide a safer work environment and educate employees on acceptable use of the internet in the workplace.
According to research in many countries, employees spend up to 2 hours per day accessing websites that are not associated with their employment. In some work environments’ it can be as high as 50%. Social networking sites , blogging sites, gambling and news and sport are just some of the sites frequently visited by employees during work hours.
Risk to the Organisation
Sexual harassment – An employee viewing pornography at work puts the company at risk if another employee sees something offensive. The employer has a duty of care to ensure that the workplace is safe environment in all respects for all employees.
Illegal activity – All countries have different standards and laws and the downloading of certain material in some countries may be breaking the law. Organisations can be held responsible if an employee accesses, distributes illegal information or uses that information to commit a crime.
Downloading of malicious files – The indiscriminate downloading of files from the internet can introduce a whole host of potential security issues for the company. Viruses, phishing and malicious files can be downloaded by employees intentionally or accidentally.
Employee morale – The distribution of inappropriate or negative information obtained from the internet can have a detrimental effect on staff morale. Not all staff exposed to inappropriate content in the workplace take action but simply and quietly build resentment for their colleagues and employer which can ultimately prove costly to the company.
TCG Corporate Solution
TCG, along with providing protection in a domestic situation, is also an ideal solution for the workplace. The principles that apply to the home user version can easily be applied to suit the corporate space. The standard whitelist can be utilised along with the addition or deletion of sites the company deems suitable or unsuitable, all controlled by the company administrator. Particular sites can be available to targeted employees, for example: senior management may require access to the open internet, the marketing department may require access to social networking sites and blogs, or the accounting department may require access to banking sites. TCG offers a range of customised solutions, easily managed by the company administrator including:
- Adding or deleting sites from the whitelist for overall company use or targeted to certain employees or departments.
- Blocking access to the whitelist for all employees not requiring internet access during their work day.
- Allowing employers that do not need internet access, to access the whitelist for a pre-determined amount of time per day to check the news, perform personal banking etc. As an example this could either be 45 minutes that can be used throughout the whole day or restricted to a certain time period, say between 12 noon and 1pm.